The power light indicates that your modem is plugged in and working. I'm not so sure if that would work, but I wanted to give it a go anyway. ... it did not work. The only problem is there's no working/proper coax outlet available downstairs. Thanks to @CrimpOn who gave me some good ideas to start. Internet intermittently drops out. Spectrum locks it down. I installed the CM600 yesterday around 12:30pm and so far everything seems to be working well, Internet has been stable under heavy use (streaming, gaming). In your particular case, you can ask Spectrum tech support to replace it with a non Hitron modem. Plugged in my laptop directly to the modem. I tried plugging the bare coax straight to the modem. The lists below have routers that we have confirmed can cause issues with Nest products. This is what I did. I believe that it maybe … However, the list is not definitive, so there may be unlisted routers that also aren’t compatible. The landlords are already using the outlet upstairs. I can not access my router login page, I'm entering the correct IP address (I've double checked via "ipconfig" to be sure) but the browser (Edge, Chrome) just say "site can not be reached". The lights below are listed in the order they appear on your modem, from left to right. Check the status of each of the modem's stages. However, Spectrum has come out to my property twice now and changed out the modem. I initially thought it was the ISP (Spectrum's) modem (model e31t2v1). Powered off Hitron ; Waited 30 Seconds; Restarted the Hitron modem and waited for it to settle. You cannot acces the GUI of Hitron. Reason why I bought the modem was because the Hitron doesn't appear to be accessible to the end users, it's locked down. Same problem. If the power light is red, the modem is self-testing its hardware. The following product support and knowledge base article links are to assist with troubleshooting NETGEAR Wi-Fi Range Extenders. Symptoms include low batteries or power issues, not being able to connect to Wi-FI during setup, or Offline status in the app because of a Wi-Fi disconnection. It was working fine with my old ISP modem. IP Passthrough is available to use additional routers or firewalls for secondary networks. Thanks for responding. ISP sent me a new modem and Nest Router stopped being able to send a consistent signal. User manuals and firmware updates for NETGEAR products can be downloaded from NETGEAR Support.For more information see, How to update firmware on your NETGEAR … Login Instructions. Not sure if problem is with router setup (Hitron) or printer setup (5255). Power Light. Popular how-to's for your modem. I'm trying to login to forward some ports. The important part is that for whatever modem gets installed - that they verify TX/RX/SNR are in spec and no T3, T4 or errors of any kind are in modem log after reboot. Got it to work. I've booked a technician, but he can only check things from the outside due to COVID. I want to see the devices that are connected to my Wi-Fi using a Hitron modem, however I just see the blue bar active showing like the system was thinking but it stays in the same condition without showing me what I need. These are all important and if one does not match up with what you expect you may need to dig deeper to figure out why. The correct wifi name can be selected but it does not … In most but not all cases they can accommodate your request. I has worked once a couple weeks ago, and ONLY once. Find, Change or Reset your Wi-Fi Password - Gigabit & Advanced Wi-Fi Modem; How to Sign Into and Change the Password of Hitron CGN3 Series Modems; How to Manage your Hitron CGN3 Guest Network; How to Reset your Hitron CGN3 Modem; How to Bridge your Hitron CGN3 or CGN3ACR Modem If the modem is on, the light should flash green. 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